Useful Links
International Cholesteatoma Association -

When you are newly diagnosed with Cholesteatoma it can be a worrying and confusing time. This website has been set up to help those newly diagnosed and those living with the condition in the UK, however the information and advice will be relevant to you wherever you are in the world.

BT - Contact via BSL
BT customer service advisors can be contacted using BSL (British Sign Language)
How to get in contact:

1. From the Including You website, click on the SignVideo BSL Live link
2. This will connect you to a SignVideo interpreter, tell them you are calling BT
3. You will then be connected to a BT advisor

The service is offered by SignVideo and runs on Macbooks and PCs that run Windows. It's free to use from a landline, Monday to Friday, 8am to 6pm.
Careers information and advice in Wales via Textphone/Minicom
Careers Wales services – free and impartial careers information, advice and guidance - can now be accessed via textphone/minicom by dialling 0800 002 94 89.

How to contact emergency services by SMS
If you are unable to contact emergency services (police, ambulance, fire service, coastguard) by voice phone or through relay services you can register your mobile phone so you can contact them by SMS.  You will need to register your phone before you need to use the service - for more information on how to do this please click here

Fundraising information

North Wales Deaf Association relies on donations to enable us to support people with a hearing loss across North Wales.
To find out how you can help us go to our fundraising website

One way to help with fundraising is to use the Ethical Switching Website.
It's very simple to use, you just enter your postcode, you are then asked a couple of simple questions to determine usage
and then a comparison is produced.
If you then choose to change supplier because of a saving then that is a switch that will generate our organisation
either £12 for a single switch or £24 for a dual (both Gas & Electricity).
Click here for the link

Contact Sky TV
You can contact Sky TV in British Sign Language via an interpreter:

Easy to understand health information

Easyhealth was made so that people know where to find ‘accessible’ health information . ‘Accessible’ information is information that uses easy words with pictures. Click here for the Easy health website

There are over 500 leaflets on Easyhealth, made by many different organisations. You can print off nearly all the leaflets straight away.

NHS Direct Wales
Common Health Problem? Get advice online.
NHS Direct Wales has launched more symptom checkers and you will be directed to the most appropriate treatment such as phoning 999, minor injuries unit, visiting your GP, seeing a pharmacist, phoning NHS Direct Wales for advice or caring for yourself at home.
Symptom checkers include Colds and Flu, Vomiting, Sunburn, Moles, Diarrhoea, head Lice, Dental, Rectal Bleeding and Hayfever.  Click here to go to website

Hearing Times
Hearing Times e-News, your weekly round-up of the top stories from the HT website.

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